Privacy Policy

Here at housekeys.co.uk, we’re committed to ensuring that all your personal information that is collected is kept private and protected. We follow the Data Protection Act 1998 and are registered on the public register of data controllers maintained by the Information Commissioner.

You have complete control over the information stored about you and what type of information, if any, you’d like to receive. Sometime’s you may be asked to provide proof of identity – that’s only so we can help prevent unauthorised access. We want to keep prying eyes out!

housekeys.co.uk provides services that may require you to provide us with personal information from time to time and this policy outlines why this is and what we may or may not do with this information. By making use of the housekeys.co.uk services, you accept the policies outlined in this Privacy Policy.

Getting to know you

We collect personal details, such as your full name, postal address, email addressand other information only when you register with us in order to provide you with the housekeys.co.uk services you have requested. We endeavour to only ask for the information as is appropriate to the service requested. We will never collect any personal information without your knowledge. We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

Why we’re interested

If you only wish to browse our website and just perform property searches we do not need you to register or provide any personal details. If you choose to order or make use of any service provided by housekeys.co.uk or make an enquiry on a property however, we do require you to register. This information is required primarily to help ensure the safety and security of all our customers.

When you register on the housekeys.co.uk website, you will be required to provide your full name, postal address and email address.

Once registered with housekeys.co.uk, if you make an enquiry on a property, we will send you an email to confirm this to the email address provided by you. If we have a need to contact you for any reason, we may do so by email.

Your secret’s safe!

Your personal information will not be made available to any other companies or individuals, without your consent, except:

When advertising your property with housekeys.co.uk we will display the details of your property on our website. These property details, which may include images as well as text, are provided by you. housekeys.co.uk may also advertise your property on selected external property websites and in selected newspapers. This is to ensure as much exposure as possible of your property to prospective buyers to help achieve a quick sale.

If a prospective buyer is interested in your property and wants to contact you, they will do so through the website by completing and submitting an online enquiry form. This form will be sent to you via housekeys.co.uk to your email address and will include the nature of the enquiry as well as the buyers email address. Your name and email address will never be provided to the prospective buyer by us. It is your decision how to respond to any enquiries you receive.

We may use your personal data in order to analyse our customer base, and statistical information may be shared with third parties – but we’ll keep it anonymous!

Be aware that if our website contains links to other websites, then these sites may have different privacy policies. We don’t have any control over them and take no responsibility for information given to them.

Cookies

We use "cookies" to store and collect information regarding your usage of the website. These types of cookies aren't the chocolate chip kind, they're small pieces of information stored by the browser on your computer's hard drive. They send information stored on them back to our web server when you access our website. These cookies do not contain any personally identifying information, but they do enable us to put in place personal settings and load your personal preferences. This makes it a better experience for you.

Details, details

You can update your personal information at any time by clicking here. Use your email address and password to log in, and then you'll be able to update your information.

Keeping an eye on us!

You can request, at any time, access to the personal information we hold about you. You should click here, and log in using your email address and password that you set when you registered. If you have forgotten your password, please click here. Alternatively, you can write to us at the address shown below requesting access to your personal information. You are entitled to be told by us, as the data controller, whether we or someone else on your behalf is processing your personal information; what personal information we hold; details of the purposes for the processing; and details of any third party to whom your personal information has been disclosed.

In the future

This policy may change, and if it does, any changes will be identified on the housekeys.co.uk website. That way you'll always be fully aware of what information is collected, how it's used and under which circumstances it may be made available.

Contact us

If you have any queries, comments or complaints regarding this privacy policy, just get in touch! You can get in touch by visiting the Contact Us section, by clicking here.

Alternatively, you can write to us at the following address:

housekeys.co.uk
16 Bromley Road
Beckenham
Kent
BR3 5JE